Privacy Policy

Effective Date: January 1, 2025

At SkillStem Academy LLP, we respect your privacy. This Policy explains what we collect when you visit https://skillstem.in, and how we use and protect it.

1. Information We Collect

Personal Information:

  • Name, email, phone, billing details
  • Professional details as needed for certification
  • Educational background and work experience

Usage Data:

  • IP address, browser type, device info
  • Pages visited, time spent, referral source
  • Cookies and similar tracking technologies

Learning Data:

  • Course enrollment, progress, assignments
  • Quiz scores, project submissions, feedback

2. How We Use Your Information

  • Service Delivery: Provide access to courses, issue certificates, process payments
  • Communication: Send updates, newsletters, and support messages
  • Improvement: Analyze usage to enhance content and user experience
  • Legal Compliance: Meet regulatory and tax obligations
  • Marketing: Promote programs (you may opt out anytime)

3. Data Protection & Security

We use industry-standard measures:

  • Encrypted connections (HTTPS/TLS)
  • Secure payment gateways
  • Access controls and regular audits

However, no system is 100% secure. You share information at your own risk.

4. Data Sharing

We do NOT sell your data. We may share it with:

  • Service Providers: Payment processors, email platforms, hosting providers (under strict confidentiality)
  • Partners: Industry mentors or hiring partners (with your consent)
  • Legal Authorities: If required by law or to protect rights and safety

5. Cookies

We use cookies and similar technologies to:

  • Remember your preferences and login
  • Analyze site traffic and performance
  • Personalize content and ads

You can disable cookies in your browser, but some features may not work properly.

6. Data Retention

We retain your data as long as:

  • Your account is active
  • Necessary to provide services or comply with legal obligations

You may request deletion by contacting support@skillstem.in.

7. Your Rights

You have the right to:

  • Access: Request a copy of your data
  • Correction: Update inaccurate information
  • Deletion: Request removal of your data (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing emails
  • Portability: Receive your data in a structured format

To exercise these rights, email support@skillstem.in.

Our Site may link to external websites. We are not responsible for their privacy practices. Review their policies before sharing data.

9. Updates

We may update this Policy periodically. Changes will be posted with a revised "Effective Date." Continued use constitutes acceptance.

10. Contact

For privacy questions or concerns, contact us at:

SkillStem Academy LLP

Email: support@skillstem.in

Website: https://skillstem.in